Acwin Wong

Communications Specialist

Hello There!
Over the years I have worked with different people from retail customers to app developers to company representatives, all the way to legal professionals. What does this all mean for you? Simply put, I bring both complementary & different perspectives into your workplace through my work and decisions. Ultimately, everybody has a story they want to share, and in helping them by giving them the right tools, be it a cell phone plan or a banner ad on a popular blog, it builds lasting relationships. No wonder Twitter and Instagram got so big!

Resume

Education

  • September 2009 - June 2015

    Simon Fraser University

    Bachelor of Arts - Communications

    • Completed graduation from Simon Fraser University majoring in communication studies.

Employment

  • June 2015 - Present

    Prevue HR Systems Inc.

    Marketing & Communications Coordinator

    • Worked with team to achieve growth of 25% over previous year
    • Organized Prevue’s largest distributor hiring conference in Las Vegas
    • Provide a clear brand message through customized collateral
    • Lead re-design effort in changes to key visual elements of company product offerings
    • Research both online and at tradeshows to create digital content specifically speaking to latest hiring trends and practices
  • January 2015 - June 2015

    Fasken Martineau

    Internal Communications Specialist

    • Improved paralegal efficiency by processing information correctly and promptly
    • Prepared and indexed documents ensuring easy access and time saved
    • Demonstrated higher productivity during circumstances of high volume and short deadlines
  • December 2013 - March 2014

    Wireless Industry Partnership (WIP)

    Communications Assistant

    • Collaborated with developers and other industry experts resulting in WIP’s largest developer conference ever
    • Supported and evaluated entries for Nokia’s Developer Contest with over 1500 app submissions and 100 winners
    • Managed WIP’s various webpages to increase event participation and readership
  • December 2011 - February 2013

    Future Shop

    Cell Phone Product Expert

    • Built effective relationships with customers leading to being recognized as top 10% of sales associates across Canada
    • Researched the latest mobile technologies to better assist customers and collaborate with teammates
  • May 2010 - November 2011

    WIND Mobile

    WIND Specialist

    • Conversions assisted store in becoming most profitable WIND location in BC in 2010 and 2011
    • Maintained contact with customers to provide a unique experience
    • Trained new WIND Specialists with on-hand work experience
  • August 2010 - January 2011

    GNG Media Inc
    iPhoneinCanada.ca

    iPadinCanada Writer

    • Managed articles and created content on schedule helping iPadinCanada become the largest iPad blog in Canada
    • Edited blog posts and engaged with readers by finding the newest tech trends

Skills

  • Social Media
  • The first line of communication with customers! While most people still enjoy talking in person over a cup of coffee, social media has become the most common form of interacting with others. Whether it be sending a funny cat video or a picture of your lunch. In addition to just fun, I have managed communications through social media platforms such as Twitter, Facebook and Instagram to enhance brand image as well as engaging with industry influencers.

  • Writing
  • A Shakespearean sonnet I know not how to write. I do on the other hand know how to produce quality blog posts and creative content newsletters. Sometimes, it makes all the difference just knowing which word to use, to make sure the correct meaning is being understood. Also, I can tell the difference between "your" and "you're", so I have that going for me.

  • Wordpress
  • Thank goodness for content management systems like Wordpress! Could you imagine having to make changes in the HTML file every time you wanted to upload a picture or add a blog post? Having used Wordpress extensively and having many helpful plug-ins, I can easily use these tools to help you manage creative and effective content.

  • Photoshop/Illustrator
  • While I wouldn't call myself a full-blown graphic or web designer, I know my way around Adobe Photoshop and Illustrator. From making simple graphics to tweaking images to look just-right, pick me!

  • Sales/Customer Service
  • From the kitchens of IKEA to my latest role at Prevue HR Systems, I can visibly see the effect that positive customer service has on the overall experience of clients and customers. From having worked as a sales associate, I understand the need to hustle and the drive to sell products, but at the end of the day, the most important part of the transaction is building the rapport with customers in order to drive repeat business through a professional relationship. Who wants to buy stuff from someone they find hard to trust?

  • HTML/CSS
  • Oh HTML and CSS, the backbone of the Internet. Such an interesting start since Grade 7 making a website about eagles. With a beautiful deep blue background, with JPG images of eagles I found on Google all over the place, it was the start of knowing what actually makes a web page tick. Of course, I've improved since then. PNG images of eagles are the way to go!

Recognition

In the different places I've worked at, there were times when I had been recognized for doing a good job. Here's a few of those times below.

  • Top 10% of Sales Associates Across Canada

    Future Shop

    Coquitlam, BC

  • Most Profitable WIND Store Location in BC

    WIND Mobile

    Vancouver, BC

  • Assist in Largest iPad Blog in Canada

    GNG Media Inc/iPhoneinCanada.ca

    Vancouver, BC

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Company Testimonials

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